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Most Asked Questions In The what is stake:
Q1: How to log in after installing the what is stake?
To log in, open the app and enter your registered mobile number to receive a verification code (OTP). After verifying the OTP, you'll be logged in without needing a password or email. This easy login method allows secure access to the app.
Q2: What should I do if I am not getting OTP?
To begin, ensure your internet connection is working properly and you have a strong signal. If you don't receive the OTP after clicking send, wait for the timer to expire and then seek assistance via the app's live chat support.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, log in with the same active number. If the number has changed, send your updated KYC details to the customer support team via email to facilitate account transfer. This will help resolve the issue and shift your account accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app and you'll be able to log in and play without any problems. This should help you access the updated app smoothly.
Most Asked Questions Related To Withdraw In The what is stake:
Q1: What is the minimum withdrawal amount in the what is stake?
The app allows users to withdraw a minimum of Rs. 100, a higher threshold than some other similar apps. Withdrawals are limited to the funds earned from gaming activities, excluding bonus rewards. Earnings from bonuses cannot be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a streamlined process, typically taking 30 minutes to 3 hours to complete. However, occasional payment delays can occur, requiring users to wait up to 24 hours for resolution. This variation in processing time is a trade-off for the app's efficiency.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is pending. If it's pending, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.