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Most Asked Questions In The uwin casino:
Q1: How to log in after installing the uwin casino?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number to complete the login process. This method allows you to access the app without needing a password or email.
Q2: What should I do if I am not getting OTP?
First, ensure you have a strong internet connection. If you don't receive the OTP after clicking "send," wait for the allotted time to pass. If it still doesn't arrive, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, please send your updated KYC details to our customer support via email to assist with account transfer. This will enable us to update your account information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and access the updated features. Once you've downloaded the latest version, you can start playing the app without any problems.
Most Asked Questions Related To Withdraw In The uwin casino:
Q1: What is the minimum withdrawal amount in the uwin casino?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other similar apps. Withdrawals are only allowed for earnings from gaming activities and not from bonus collections. This means users can only redeem money earned through gameplay, not bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all your Know Your Customer (KYC) details within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable the process to be completed within 3 hours, although it can take as little as 30 minutes. However, in some cases, payment processing may be delayed, requiring a wait of up to 24 hours. This delay occurs when the payment is not processed immediately.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used within the gaming platform and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If the funds are not added to your wallet account within 24 hours, contact their care centre for assistance.