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Most Asked Questions In The topx casino:
Q1: How to log in after installing the topx casino?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely authenticate your account. This eliminates the need for a password or email login, making the process easier and more convenient.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. Then, click on send OTP and wait for the verification code to arrive. If you don't receive the OTP, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the active number associated with it. If the number has changed, send your updated KYC (Know Your Customer) details via email to our customer support system to facilitate the account transfer. This will help resolve any issues and ensure a smooth account shift.
Q4: You are getting blackout and the app is not opening?
Uninstall the current app from your device to resolve the issue. Download the latest version of the app to ensure you have the most up-to-date features and functionality. Once re-downloaded, you can log in and enjoy playing the app without any problems.
Most Asked Questions Related To Withdraw In The topx casino:
Q1: What is the minimum withdrawal amount in the topx casino?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming activities, excluding bonus amounts. Users cannot withdraw bonus funds collected through the app.
Q2: Is it necessary to do KYC for withdrawal?
You are required to complete and submit your KYC details within this app, which should include your Aadhar card, UPI information, and all bank details. This ensures that your account is fully verified and active. Saving these details in the app is necessary for a smooth and secure experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are fast and stable, allowing for a processing time of 30 minutes to 3 hours. However, occasional delays in payment processing may cause users to wait up to 24 hours. This delay can impact the overall efficiency of the app's services.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings from games played with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is pending, the funds should be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.