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Most Asked Questions In The stake support:
Q1: How to log in after installing the stake support?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to securely access the account. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To troubleshoot the issue, start by checking your internet connection for a strong signal. If the signal is stable, try clicking on the "send OTP" option again; if you still don't receive the OTP, you can contact the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
Try to log in with the active number you're currently using. If your number has changed, update your account by sending your KYC details to our customer support team via email. This will assist in transferring your account to the new information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to easily log in and access the updated app. Once updated, you should be able to play without any problems.
Most Asked Questions Related To Withdraw In The stake support:
Q1: What is the minimum withdrawal amount in the stake support?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming, not bonus amounts collected. This means users can withdraw their hard-earned gaming rewards, but not any bonus funds.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, payment delays can occur, potentially causing a wait of up to 24 hours. This may add extra time to the overall completion of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from gaming can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus funds can be withdrawn. The bonus amount itself cannot be withdrawn, only the winnings earned from it.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If so, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.