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Most Asked Questions In The stake casino:
Q1: How to log in after installing the stake casino?
To log in, open the app and enter your registered mobile number. Then, verify the OTP (one-time password) sent to your number to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To start, ensure your internet connection is stable and strong. If you don't receive the OTP after clicking send, wait for the time limit to expire before reaching out to the app's support system through a live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
If you're having trouble logging in, try using the same active number. If your number has changed, submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate the account transfer. This will help resolve the issue and shift your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once updated, you can access the app with ease.
Most Asked Questions Related To Withdraw In The stake casino:
Q1: What is the minimum withdrawal amount in the stake casino?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, withdrawals are limited to earnings from gaming activities and do not include bonus amounts. This means users can only withdraw money earned from participating in gaming, not from received bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details within this app. This includes saving your Aadhar card, UPI details, and all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a quick process, typically taking 30 minutes to 3 hours. However, occasional payment delays may occur, resulting in wait times of up to 24 hours. This can impact the overall duration of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is not showing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact the care centre for assistance.