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Most Asked Questions In The stake casino:
Q1: How to log in after installing the stake casino?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the One-Time Password to authenticate your account, eliminating the need for a password or email login. This simplified process allows for easy and secure login.
Q2: What should I do if I am not getting OTP?
To begin, ensure your internet connection is stable and strong. Wait for a signal and then click "send OTP" to wait for the verification code to be sent. If you don't receive the OTP within the given time, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, send your updated KYC (Know Your Customer) details via email to the customer support system, which will aid in transferring your account. This will ensure a smooth account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow you to log in and play without any problems.
Most Asked Questions Related To Withdraw In The stake casino:
Q1: What is the minimum withdrawal amount in the stake casino?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawal is limited to the money earned from gaming, excluding bonus amounts. You cannot withdraw the bonus money collected.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours. This delayed payment process may extend the overall time taken to complete the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the actual winnings earned by playing games with the bonus. The bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To check on a failed withdrawal, visit the settings and review your transaction history. If the issue persists, rest assured that the money will be added to your wallet account within 24 hours. If you still experience issues, you can reach out to their care centre for assistance.