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Most Asked Questions In The rummy tour:
Q1: How to log in after installing the rummy tour?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the One-Time Password (OTP) to complete the login process. This eliminates the need for a password or email login, making it a convenient option.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection for a strong signal. Wait for a proper signal and then confirm by clicking on send OTP. If the OTP doesn't arrive on time, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the active number associated with your account. If your number has changed, please email your updated KYC details to our customer support system for assistance with transferring your account. This will help facilitate a smooth transition.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to easily log in and play the updated app.
Most Asked Questions Related To Withdraw In The rummy tour:
Q1: What is the minimum withdrawal amount in the rummy tour?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal threshold compared to other apps. Withdrawals are only allowed for earnings from gaming activities, and bonus funds cannot be withdrawn. This means users can only access the money they've earned through gaming, not any additional rewards or bonuses.
Q2: Is it necessary to do KYC for withdrawal?
You are required to complete and submit your KYC details within this app, which includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a quick process that typically takes 30 minutes to 3 hours to complete. However, payment processing can be delayed, potentially taking up to 24 hours. This delay is an exception rather than the norm, but it may vary in certain situations.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used within the gaming platform and cannot be withdrawn. Any winnings earned using the bonus funds can be withdrawn as per the standard withdrawal process. This allows you to play with the bonus money, but the winnings are yours to keep.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section to ensure your withdrawal request is being processed. If the issue persists, funds will be added to your wallet account within 24 hours. If you still experience problems, you can contact their care centre for assistance.