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Most Asked Questions In The rummy tour:
Q1: How to log in after installing the rummy tour?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely authenticate your account. This method allows you to log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To resolve the issue, check your internet connection for a strong signal and wait for a stable connection. If you're still unable to receive the OTP, click on send OTP and wait again for the specified time. If the issue persists, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If your number has changed, submit your updated KYC (Know Your Customer) details via email to the customer support team, which will aid in transferring your account. This will enable a smooth account shift.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've done this, you should be able to log in and play without any problems. This should allow you to take advantage of the new updates and features.
Most Asked Questions Related To Withdraw In The rummy tour:
Q1: What is the minimum withdrawal amount in the rummy tour?
Within this app, users can withdraw a minimum of Rs. 100, which is higher than the withdrawal limits of other similar apps. Withdrawals are only possible for earnings from gaming activities, not for bonus amounts collected. This policy allows users to access their gaming earnings.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure all your Know Your Customer (KYC) details are uploaded and saved within the app. This includes linking your Aadhar card, UPI ID, and bank details for verification.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This delay is typically associated with payment processing rather than the app's functionality.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned can only be used for gaming purposes and cannot be withdrawn by anyone other than the account holder. These funds can be withdrawn once they are earned from playing games using the bonus amount. Withdrawals of the bonus funds are permissible once they are earned, not while they remain as bonus funds.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your settings and check your transaction history. If your withdrawal request is failing, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.