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Most Asked Questions In The roobet:
Q1: How to log in after installing the roobet?
To log in, open the app and enter your registered mobile number. A one-time password (OTP) will be sent to verify your identity. Once verified, you can easily log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, ensure your internet connection is stable and strong. Wait for the send OTP signal to activate, and if you don't receive it within the allotted time, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your active phone number. If your number has changed, send your updated KYC details to customer support via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app smoothly. Once installed, you can access the app and continue playing without any problems.
Most Asked Questions Related To Withdraw In The roobet:
Q1: What is the minimum withdrawal amount in the roobet?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to some other apps. Withdrawals are only possible for earned gaming money, not bonus amounts. This means you can withdraw the money you've earned through gaming activities, but not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure you've completed and submitted all required KYC details within the app. This includes saving your Aadhar card, linking UPI, and adding your bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically completing it within 30 minutes to 3 hours. However, payment processing occasionally experiences delays, requiring users to wait for up to 24 hours. This wait time can extend beyond the usual completion time of the app's services.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. It can be withdrawn as part of the winnings earned from playing games with the bonus amount. This means the bonus itself is non-withdrawable, but winnings from games played with it are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request fails, don't worry as the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.