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Most Asked Questions In The online casino:
Q1: How to log in after installing the online casino?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the OTP (One-Time Password) to complete the login process. This method eliminates the need for a password or email login, making it a convenient option.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. Wait for a reliable connection and then click "send OTP" again. If the OTP doesn't arrive, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number associated with your account. If your number has changed, submit your updated KYC (Know Your Customer) details via email to the customer support system for assistance in transferring your account. This will help update your account information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the update is installed, you should be able to log in and enjoy the newly updated app. This should resolve any compatibility problems and allow you to play without issues.
Most Asked Questions Related To Withdraw In The online casino:
Q1: What is the minimum withdrawal amount in the online casino?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming, and not for bonus amounts collected. This means users can access their earned gaming revenue, but not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure your Know Your Customer (KYC) details are fully completed and submitted in the app. This includes saving your Aadhar card, UPI information, and all relevant bank details. Completion of these requirements is necessary for the app's functionality.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, occasional payment delays can extend the wait time to up to 24 hours. This variability affects the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while playing with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry, as the funds should be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.