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Most Asked Questions In The online casino slots:
Q1: How to log in after installing the online casino slots?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection and wait for a strong signal to establish. After verifying your connection, click on "send OTP" and wait for the verification code to arrive. If you don't receive the OTP, you can seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
Uninstall the app from your device to resolve the issue. Download the latest version, and you should be able to log in and play without problems. This should solve the compatibility issues and allow you to access the app's updated features.
Most Asked Questions Related To Withdraw In The online casino slots:
Q1: What is the minimum withdrawal amount in the online casino slots?
In this app, the minimum withdrawal amount is Rs. 100, which is higher compared to other apps. Withdrawals are limited to the earnings from gaming activities, and bonus funds cannot be withdrawn. This means users can only access the money they've earned through gaming, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within this app. This includes saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours. This delay is a deviation from the usual swift service provided by the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned from gaming can only be used within the gaming platform and cannot be withdrawn. Any winnings made while using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is being processed. If it's failing, don't worry, the money will be added to your wallet account within 24 hours. If it doesn't happen, you can contact their care centre for assistance.