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Most Asked Questions In The online casino:
Q1: How to log in after installing the online casino?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your mobile number to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, ensure your internet connection is stable and provides a strong signal. If you don't receive the OTP after waiting, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the active number associated with your account. If your number has changed, send your updated KYC details via email to customer support to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow you to log in and play smoothly.
Most Asked Questions Related To Withdraw In The online casino:
Q1: What is the minimum withdrawal amount in the online casino?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are only allowed for the money earned from gaming, not bonus amounts. You cannot withdraw bonus money, only the earnings from your gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you've completed and submitted all your Know Your Customer (KYC) details within this app. This includes saving your Aadhar card, UPI details, and all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions in 30 minutes to 3 hours. However, payment delays may occur, requiring users to wait up to 24 hours for processing to complete. Despite this, the app's primary functionality is generally efficient and timely.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone. It can be withdrawn after earning a balance from playing games with the bonus amount.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, rest assured that the funds will be added to your wallet account within 24 hours. If you still encounter problems, you can reach out to their customer care centre for assistance.