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Most Asked Questions In The online casino bonus:
Q1: How to log in after installing the online casino bonus?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in without needing a password or email. This easy method allows for convenient access to your account.
Q2: What should I do if I am not getting OTP?
To resolve the issue, start by checking your internet connection and waiting for a strong signal. If you still don't receive the OTP, try clicking on send again. If the issue persists, you can contact the app's support system through live chat for further assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If the number has changed, please submit your updated KYC details via email to the customer support system for assistance with account transfer. This will help facilitate the account update process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and play without any problems. This will ensure you have the most up-to-date version of the app.
Most Asked Questions Related To Withdraw In The online casino bonus:
Q1: What is the minimum withdrawal amount in the online casino bonus?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for money earned from gaming, and not for bonus amounts collected. This means you can cash out your winnings, but not any additional rewards or bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in the app. This includes saving your Aadhaar card, UPI details, and all bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions within 30 minutes to 3 hours. However, payments may sometimes be delayed, requiring a wait of up to 24 hours. This delay in payment processing can affect the overall completion time of transactions within the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings from playing games with the bonus amount can be withdrawn. The bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If the funds do not appear in your wallet account within 24 hours, contact the care centre for assistance. They will be able to help resolve the problem.