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Most Asked Questions In The online casino bonus:
Q1: How to log in after installing the online casino bonus?
To log in, open the app and enter your registered mobile number. You will receive an OTP which you need to verify to complete the login process. This method eliminates the need for a password or email login, making it a convenient option.
Q2: What should I do if I am not getting OTP?
To complete the process, first check your internet connection for a strong signal. If the signal is weak, wait for it to improve and try sending the OTP again. If you don't receive the OTP, contact the app's support team through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support via email. This will facilitate the transfer of your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will ensure you have the most up-to-date version, allowing you to log in and start playing without any problems. Once updated, you can log in and enjoy the app.
Most Asked Questions Related To Withdraw In The online casino bonus:
Q1: What is the minimum withdrawal amount in the online casino bonus?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than many other similar apps. You can only withdraw money earned from gaming activities, and bonus collections are not eligible for withdrawal. This means you can withdraw the rewards you've earned while playing, but not any bonus incentives received.
Q2: Is it necessary to do KYC for withdrawal?
To complete the application, you must upload and save your KYC details in this app, which includes your Aadhar card and bank information, as well as setting up UPI. This information is necessary for the verification process. Please ensure that all required details are accurately saved and up-to-date.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a process that typically takes between 30 minutes to 3 hours, depending on the complexity. However, payment processing may experience delays, sometimes taking up to 24 hours to complete. This extended delay can occur in cases where payment processing is slowed.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any winnings earned from playing games using the bonus funds. Any funds won will be available for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is pending. If the funds aren't added to your wallet account within 24 hours, contact their care centre for assistance.