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ग्राहक सहायता 24/7 लाइव चैट, ईमेल और फ़ोन के ज़रिए उपलब्ध है, जो आपके किसी भी सवाल का जवाब देने के लिए तैयार है। आज ही जुड़ें और अनंत संभावनाओं और असाधारण गेमिंग उत्साह की दुनिया की खोज करें।
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Most Asked Questions In The online casino:
Q1: How to log in after installing the online casino?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to authenticate and log in. This secure method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection and wait for a strong signal to appear. If you still don't receive the OTP, click "send OTP" again and wait. If the issue persists, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your existing active number. If the number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate the account transfer. This will help resolve any access issues and complete the account shifting process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. After updating, you should be able to log in and enjoy the app with its new features. This will ensure a seamless gaming experience.
Most Asked Questions Related To Withdraw In The online casino:
Q1: What is the minimum withdrawal amount in the online casino?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for earnings from gaming activities, not for bonus collected. This means users can receive the money they've earned from gaming, but not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details within the app. This includes linking your Aadhar card, UPI, and saving all your relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a streamlined process, completing in 30 minutes to 3 hours. However, payment processing may sometimes be delayed, requiring users to wait up to 24 hours. This delay can extend the overall completion time beyond the initial 3-hour estimate.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the winnings from games played with the bonus amount. This means the bonus itself cannot be withdrawn, only the funds won with it.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.