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Most Asked Questions In The mega win:
Q1: How to log in after installing the mega win?
To log in, open the app and enter your registered mobile number. Verification will be completed by entering the One-Time Password (OTP) sent to your mobile. Once verified, you can easily log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, first, check your internet connection and wait for a strong signal. Then, click on send OTP and wait for the specified time. If you don't receive the OTP, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If the number has changed, submit your proper KYC (Know Your Customer) details to customer support via email to facilitate account shifting. This will help update your account information.
Q4: You are getting blackout and the app is not opening?
To resolve this issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app without any problems.
Most Asked Questions Related To Withdraw In The mega win:
Q1: What is the minimum withdrawal amount in the mega win?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only available for money earned from gaming, not bonus amounts. This means users can only cash out earnings from actual gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are complete and submitted in the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's efficient services typically complete the process within 3 hours, but this timeframe can range from 30 minutes to 3 hours. However, some users may experience payment delays, requiring a wait of up to 24 hours for the transaction to be processed. This delay can occur occasionally, despite the app's overall fast and stable services.
Q4: Why is the bonus balance not being withdrawn?
Using the bonus money is exclusive to gaming activities and cannot be withdrawn by others. The funds earned from playing with bonus money are available for withdrawal. You can withdraw the winnings earned from gaming sessions that utilized the bonus amount.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings and verify if your withdrawal request is failing. If it is, don't worry, the money will be added to your wallet account within 24 hours. If you encounter further issues, you can seek assistance from their care centre.