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Most Asked Questions In The mega casino:
Q1: How to log in after installing the mega casino?
To log in, open the app and enter your registered mobile number, then verify the One-Time Password (OTP) sent to your number. This will securely log you in without requiring a password or email. You can now easily access the app using just your mobile number.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you still encounter issues, wait for the OTP to be sent after clicking the "send OTP" button. If you don't receive the OTP, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, submit your updated KYC details to our customer support system via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download and install the latest version of the app. After updating, you should be able to log in and play without any issues.
Most Asked Questions Related To Withdraw In The mega casino:
Q1: What is the minimum withdrawal amount in the mega casino?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for the money earned from gaming, not for bonus amounts. This means you can cash out the rewards you've earned by playing games.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and stored within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details. Submitting these details is a mandatory step in the process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are efficient, allowing the process to take between 30 minutes to 3 hours to complete. However, in some cases, payment delays can occur, requiring a wait of up to 24 hours. This delay can affect the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from gaming can only be used within the gaming platform and cannot be withdrawn. Any winnings from games played with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal, navigate to the settings and review your transaction history. If your withdrawal request is not showing, don't worry - the funds will be added to your wallet account within 24 hours. If issues persist, you can contact their care centre for assistance.