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Most Asked Questions In The mega casino:
Q1: How to log in after installing the mega casino?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This allows you to log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. Click on "send OTP" and wait again; if the OTP doesn't arrive on time, you can seek assistance through the app's live chat support.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support system via email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app and log in to enjoy the updated features. This should allow you to play the app without any problems.
Most Asked Questions Related To Withdraw In The mega casino:
Q1: What is the minimum withdrawal amount in the mega casino?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earned gaming money, and bonus funds cannot be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details through the app. This includes saving your Aadhaar card, linking your UPI, and adding all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a seamless process that typically takes between 30 minutes to 3 hours. However, occasional payment delays can occur, requiring users to wait up to 24 hours for confirmation. This delay can disrupt the otherwise efficient experience offered by the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used within the gaming platform. You can withdraw the money earned from gaming activities, not the bonus itself. Withdrawals are limited to the funds generated while using the bonus.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, rest assured that the funds will be added to your wallet account within 24 hours. If the problem persists, contact their care centre for assistance.