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हम किसी भी प्रश्न या समस्या के समाधान के लिए 24/7 ग्राहक सहायता सहित शीर्ष-स्तरीय सेवा प्रदान करने पर गर्व करते हैं। हमारा प्लेटफ़ॉर्म सहज नेविगेशन और अत्याधुनिक ग्राफ़िक्स प्रदान करता है, जिससे यह सुनिश्चित होता है कि आपको हर गेम का अधिकतम लाभ मिले।
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Most Asked Questions In The lucky star casino:
Q1: How to log in after installing the lucky star casino?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method allows you to log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection and wait for a strong signal. If you still don't receive the OTP after clicking "send", you can try waiting for the allotted time. If the issue persists, reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, submit your updated KYC details to the customer support system via email to facilitate account transfer. This will help resolve the issue and get your account shifted.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app without any problems. Once updated, you can access the app's new features and functions.
Most Asked Questions Related To Withdraw In The lucky star casino:
Q1: What is the minimum withdrawal amount in the lucky star casino?
In this app, users can withdraw a minimum of Rs. 100, which is higher than some other apps. Withdrawals are limited to earned gaming money, not bonus funds. This means users can't withdraw bonuses, only the money they've actually won through gaming.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in the app, including saving your Aadhaar card, UPI, and bank account information. This is a mandatory requirement for the registration process. By doing so, you will be able to securely store and access your details within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions within 30 minutes to 3 hours. However, in some cases, payment processing may experience delays, requiring a wait time of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming and cannot be withdrawn by anyone else. Any winnings earned while playing with the bonus funds are eligible for withdrawal. The bonus itself remains locked and cannot be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and look at your transaction history. If your request is still pending, don't worry, as the funds should be added to your wallet account within 24 hours. If you still experience issues, you can reach out to their care centre for assistance.