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हमारी समर्पित ग्राहक सहायता टीम आपके किसी भी प्रश्न या चिंता में आपकी सहायता करने के लिए 24/7 उपलब्ध है, और हमारे उदार प्रचार, जिसमें स्वागत बोनस और वफ़ादारी पुरस्कार शामिल हैं, आपके गेमिंग अनुभव को बढ़ाने के लिए डिज़ाइन किए गए हैं। आज ही जुड़ें और रोमांच और अनंत संभावनाओं की दुनिया की खोज करें!
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Most Asked Questions In The lucky star casino:
Q1: How to log in after installing the lucky star casino?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email login, providing a convenient and easy access.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal to ensure a smooth process. If you don't receive an OTP, click the send OTP option again and wait for the designated time to pass. If the issue persists, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
Try logging in with your current active number. If the number has changed, submit your updated KYC (Know Your Customer) details to customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play without any problems. After updating, you can access the app's features seamlessly.
Most Asked Questions Related To Withdraw In The lucky star casino:
Q1: What is the minimum withdrawal amount in the lucky star casino?
In this app, users can withdraw a minimum amount of Rs. 100, which is higher than many other apps. Withdrawals are only possible for the money earned through gaming, not the bonus amounts collected. This means users can't withdraw bonus money, only the actual earnings from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details in the app, including saving your Aadhar card, UPI, and bank details. This information is crucial for the app to function properly. Saving these details will facilitate a smoother experience within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours. However, delays in payment processing can occur, requiring users to wait up to 24 hours. This delay can extend the overall process, potentially taking it from 30 minutes to 1 day.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used within the gaming platform and cannot be withdrawn. Any winnings from playing with the bonus funds are eligible for withdrawal. The bonus itself remains non-withdrawable, only the earnings from it can be cashed out.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is pending. If it's still processing after 24 hours, you can expect the funds to be added to your wallet account. If you encounter any further issues, you can reach out to the care centre for assistance.