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Most Asked Questions In The live casino online:
Q1: How to log in after installing the live casino online?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your phone to successfully log in. This eliminates the need for a password or email login process.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal, then click on send OTP and wait. If you don't receive the OTP within the given time, you can seek assistance through the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To proceed, log in with your active phone number. If your number has changed, send your updated KYC details to the customer support team via email to facilitate account transfer. This will help complete the shift to your new account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and start playing the updated app. This should provide a smooth and trouble-free gaming experience.
Most Asked Questions Related To Withdraw In The live casino online:
Q1: What is the minimum withdrawal amount in the live casino online?
In this app, you can withdraw a minimum of Rs. 100, a higher amount compared to other apps. Withdrawals are only eligible for the money earned from gaming, not bonus funds. This means you can access the rewards you've earned while playing, but not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must fill out and submit all required KYC (Know Your Customer) details within the app. This includes saving your Aadhar card, UPI (Unified Payments Interface) information, and all relevant bank details. Completing these steps is necessary for further use of the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, a significant improvement from the initial 30 minutes. However, some users may experience delayed payments, which can lead to a wait time of up to 24 hours. This delay can be frustrating for those who need quicker access to their funds.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used within our gaming platform and cannot be withdrawn. Any winnings earned using the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is not showing, the funds will be added to your wallet account within 24 hours. If this doesn't happen, you can contact their care centre for assistance.