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Most Asked Questions In The khelo 24:
Q1: How to log in after installing the khelo 24?
To log in, open the app and enter your registered mobile number to receive an OTP verification. Once verified, you can log in without needing a password or email. This convenient method allows for easy access.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for it to stabilize. If you still don't receive the OTP after clicking "send," you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support through email to transfer your account. This will facilitate a smooth account shift.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and download the latest version. Once installed, you should be able to log in and enjoy the updated features. This should allow you to play the app without any problems.
Most Asked Questions Related To Withdraw In The khelo 24:
Q1: What is the minimum withdrawal amount in the khelo 24?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other similar apps. Withdrawals can only be made from earnings obtained through gaming activities, not from bonus funds. This means users can't withdraw bonus rewards, only the money they've earned by playing games.
Q2: Is it necessary to do KYC for withdrawal?
In this app, you are required to complete and submit your KYC (Know Your Customer) details, which includes saving your Aadhar card, UPI information, and bank details. This is necessary for verification purposes. Please ensure that all required information is accurately filled and saved in the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, in some cases, payment processing delays may occur, requiring a wait of up to 24 hours. This delay is an isolated issue, but it can impact the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from gaming can only be used within the gaming platform itself and cannot be withdrawn. Any winnings from games played with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal, go to the settings and transaction history. If your withdrawal request is failing, don't worry - the money will be added to your wallet account within 24 hours. If this doesn't happen, you can contact the care centre for assistance.