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Most Asked Questions In The happyace casino:
Q1: How to log in after installing the happyace casino?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to log in securely without needing a password or email. This streamlined process allows for easy and convenient access.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection for a strong signal. If you still don't receive the OTP after clicking "send," wait for the allotted time or contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If your number has changed, please submit your updated KYC details to the customer support team via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you'll need to uninstall the current app from your device. Once uninstalled, download the latest version of the app and try logging in again. This should allow you to access the newly updated app without any problems.
Most Asked Questions Related To Withdraw In The happyace casino:
Q1: What is the minimum withdrawal amount in the happyace casino?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made from earned gaming funds, not from bonus rewards. This means you can access your winnings from gaming activities, but not the bonus amounts you've collected.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, all your Know Your Customer (KYC) details must be completed and uploaded in this app. This includes saving your Aadhar card and linking your UPI and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, potentially prolonging the wait time to up to 24 hours. This delay is an exception rather than the norm.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings made from playing with the bonus funds can be withdrawn. This means you can use the winnings earned from the bonus, but not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot the issue, first check your transaction history in the settings. If your withdrawal request is failing, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter issues, contact their care centre for assistance.