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Most Asked Questions In The goa games:
Q1: How to log in after installing the goa games?
To log in, open the app and enter your registered mobile number to receive a verification OTP. Once verified, this will automatically log you in, eliminating the need for a password or email login. This streamlined process allows for easy and secure access to the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If a strong signal is detected, wait a few moments after clicking the 'send OTP' button. If the OTP doesn't arrive within the allotted time, you can contact the app's support team through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in successfully and start playing. This should restore your access to the app and its updated features.
Most Asked Questions Related To Withdraw In The goa games:
Q1: What is the minimum withdrawal amount in the goa games?
The app allows withdrawals of a minimum Rs. 100, exceeding the minimum amount offered by other similar apps. However, only earnings from gaming can be withdrawn, with bonus amounts remaining non-withdrawable. This means users can only cash out their actual gaming winnings, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and stored in the app. This includes saving your Aadhar card, UPI (Unified Payments Interface) information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, although it can take as little as 30 minutes. However, occasional payment delays may occur, requiring a wait of up to 24 hours for resolution. This delay is a rare exception to the app's usually efficient processing times.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes, and cannot be withdrawn by anyone except for the player who earned them. The funds earned from playing games with the bonus amount can be withdrawn by the player. This means bonus funds are separate from withdrawable funds.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.