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Most Asked Questions In The gamezy app:
Q1: How to log in after installing the gamezy app?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to securely access your account. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection and wait for a strong signal. Click "send OTP" and wait for the code to arrive - if it doesn't, you can try again or contact the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If your phone number has changed, please send your updated KYC details to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the newly updated app easily. Once updated, you should be able to access the app without any further issues.
Most Asked Questions Related To Withdraw In The gamezy app:
Q1: What is the minimum withdrawal amount in the gamezy app?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made on the money earned from gaming, not on bonus amounts collected. This means users can cash out their actual gaming winnings but not any rewards or bonuses received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure you have completed and submitted all required KYC details in the app, including saving your Aadhaar card, UPI information, and bank details. This is a necessary step in the process. Completion of these details is required to move forward.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring users to wait up to 24 hours for resolution.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings from games played with the bonus amount can be withdrawn. This means the bonus itself remains non-withdrawable, but winnings are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot the issue, check your transaction history in the settings to see if the withdrawal request is failing. If you encounter problems, the funds will be added to your wallet account within 24 hours, or you can contact their care centre for further assistance.