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Most Asked Questions In The crypto casino:
Q1: How to log in after installing the crypto casino?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the one-time password (OTP) sent to your number to secure your login. Once verified, you can access the app without needing a password or email.
Q2: What should I do if I am not getting OTP?
To verify, ensure your internet connection is stable and strong. Wait for a strong signal to appear, then click "send OTP" and wait for the allotted time. If you don't receive the OTP, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to customer support via email to shift your account. This will help resolve the login issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and enjoy playing the newly updated app. This should fix any compatibility problems and allow you to access the app smoothly.
Most Asked Questions Related To Withdraw In The crypto casino:
Q1: What is the minimum withdrawal amount in the crypto casino?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, you cannot withdraw bonus money, only the funds you have earned through gaming. The earned funds can then be withdrawn once you meet this minimum threshold.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC (Know Your Customer) details in the app. This includes saving your Aadhar card, UPI (Unified Payments Interface) information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional delays in payment processing may cause users to wait up to 24 hours. This delay can affect the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used within the gaming platform and cannot be withdrawn by anyone else. You can withdraw the winnings earned from games played using the bonus amount. The bonus itself is non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it's failing, don't worry, as the funds should be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.