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Most Asked Questions In The casino sites:
Q1: How to log in after installing the casino sites?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to you, and you will be successfully logged in. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, ensure you have a strong internet connection and wait for a stable signal. If you don't receive the OTP, try resending it and if that doesn't work, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with the same active phone number. If the number has changed, submit your updated KYC (Know Your Customer) documents via email to the customer support system for assistance with account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download the latest version of the app, and you'll be able to log in and play once it's installed. This should provide you with a seamless gaming experience.
Most Asked Questions Related To Withdraw In The casino sites:
Q1: What is the minimum withdrawal amount in the casino sites?
In this app, you can withdraw a minimum of Rs. 100, which is higher than many other apps. Withdrawals are only available for earnings from gaming activities, not for bonus rewards. This means you can only withdraw the money you've earned from playing games, not extra rewards or bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To continue, please ensure that all your Know Your Customer (KYC) details are completed and submitted through the app. This includes saving your Aadhaar card, UPI, and bank details for verification purposes.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, in some cases, payment processing can be delayed, requiring a wait of up to 24 hours. This delay may impact the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any winnings you earn while playing games using the bonus amount.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it's delayed, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter a problem, you can contact their care centre for assistance.