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Most Asked Questions In The casino:
Q1: How to log in after installing the casino?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection to ensure a strong signal. Once connected, wait for the OTP to be sent after clicking the "send OTP" button. If you don't receive the OTP within the allotted time, use the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If your number has changed, submit your updated KYC details to the customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to easily log in and play the updated app. Once updated, you should be able to access the app without any problems.
Most Asked Questions Related To Withdraw In The casino:
Q1: What is the minimum withdrawal amount in the casino?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawn funds are limited to earnings from gaming, and bonus money cannot be withdrawn. This restriction applies to all withdrawals made through the app.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure that all your Know Your Customer (KYC) details are uploaded and saved within the app. This includes uploading your Aadhar card and saving your UPI and bank account details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, in some cases, payment delays can occur, resulting in a wait time of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. It's available for withdrawal after earning money by playing games with the bonus amount. This bonus earnings are separate from the withdrawals that can be made from actual gaming wins.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section to see if your withdrawal request is being processed. If not, don't worry, as the funds will be added to your wallet account within 24 hours. If you still experience issues, you can contact their care centre for assistance.