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Most Asked Questions In The casino online game:
Q1: How to log in after installing the casino online game?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number, which will securely log you in. No password or email is required, providing a convenient and hassle-free login experience.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you don't receive the OTP after clicking "send," wait for the allotted time to pass before seeking assistance through the app's live chat support.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If your number has changed, provide your KYC (Know Your Customer) details to the customer support via email to shift your account. This will help facilitate the account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and access the updated app seamlessly. Once updated, you can start playing without any further problems.
Most Asked Questions Related To Withdraw In The casino online game:
Q1: What is the minimum withdrawal amount in the casino online game?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other available options. Withdrawals are limited to the money earned from gaming, not bonuses. This means you can only access the funds you've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details within the app. This includes saving your Aadhar card, UPI, and all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions within 30 minutes to 3 hours. However, delays in payment processing can occur, sometimes resulting in a wait of up to 24 hours. This variability in processing time may be a consideration for users relying on timely transactions.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while using the bonus can be withdrawn. This means you can access the money won, but not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is stuck, the funds will be added to your wallet account within 24 hours. If the issue persists, contact the care centre for assistance.