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Most Asked Questions In The casino online betting:
Q1: How to log in after installing the casino online betting?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to complete the login process. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To initiate the process, ensure you have a stable internet connection and a strong signal. After verifying your connection, click on "send OTP" and wait for the verification code to arrive. If you don't receive the OTP, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If your number has changed, please submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app to ensure you have the most up-to-date features and functionality. Once installed, you should be able to log in and start playing without any problems.
Most Asked Questions Related To Withdraw In The casino online betting:
Q1: What is the minimum withdrawal amount in the casino online betting?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than in other apps. Withdrawals are only available for the money earned from gaming activities, not for bonus amounts. You can withdraw the money you've earned through gaming once it meets the minimum withdrawal threshold of Rs. 100.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all required Know Your Customer (KYC) details are completed and submitted through the app. This includes saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete a process in as little as 30 minutes, but in some cases, it can take up to 3 hours. However, in instances where payments are delayed, users may have to wait for an extended period, potentially up to 24 hours. This delay can occur when there are issues with payment processing within the app.
Q4: Why is the bonus balance not being withdrawn?
The funds earned from the bonus are only eligible for use in gaming activities and cannot be withdrawn by anyone else. You can withdraw the winnings earned from playing games with the bonus amount.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and view your transaction history. If the request is failing, don't worry as the money should be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.