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Most Asked Questions In The casino online betting:
Q1: How to log in after installing the casino online betting?
To log in, open the app and enter your registered mobile number. Once entered, verify the OTP (One-Time Password) sent to your number. This method replaces the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first ensure a strong internet connection and wait for a stable signal. If you don't receive the OTP after trying to send it, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the active phone number associated with it. If the number has changed, please send your updated KYC (Know Your Customer) details to our customer support team via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the updated app without any problems. Once updated, you should be able to play the app smoothly.
Most Asked Questions Related To Withdraw In The casino online betting:
Q1: What is the minimum withdrawal amount in the casino online betting?
In this app, users can withdraw a minimum of Rs. 100, which is higher than what other apps offer. Withdrawals are limited to earnings from gaming, not bonus rewards. Only the money earned through gaming can be withdrawn, not bonus or promotional rewards.
Q2: Is it necessary to do KYC for withdrawal?
For verification purposes, please ensure that your Know Your Customer (KYC) details are fully completed and submitted in this app. This includes saving your Aadhaar card, UPI information, and all necessary bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a seamless process, typically completing in 30 minutes to 3 hours. However, in some cases, payment processing may be delayed, requiring a wait of up to 24 hours. This slight delay is a potential drawback to the otherwise efficient process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn by anyone else. Any winnings made using the bonus funds can be withdrawn. The earnings from playing games with the bonus amount are separate and can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is failing, don't worry as the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can reach out to their care centre for assistance.