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Most Asked Questions In The casino games online:
Q1: How to log in after installing the casino games online?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, ensure your internet connection is stable and strong. Wait for a valid OTP to be sent after clicking the "send OTP" button, allowing sufficient time for the message to arrive. If you don't receive the OTP, contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If your number has changed, send your updated KYC details to customer support via email to facilitate account transfer. This will help resolve the login issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app. After reinstalling, you should be able to log in and enjoy the updated app.
Most Asked Questions Related To Withdraw In The casino games online:
Q1: What is the minimum withdrawal amount in the casino games online?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming, not bonuses. Earnings from gaming can be withdrawn once a user has met the minimum withdrawal threshold of Rs. 100.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your Know Your Customer (KYC) details within this app, including saving your Aadhar card, UPI information, and bank details. This is a necessary step in the process. By doing so, you will ensure a seamless and secure experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, occasionally, payment delays can occur, resulting in a waiting period of up to 24 hours. This delay is an exception rather than the norm for the app's overall efficient transaction processing.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. The funds earned from playing games using the bonus amount are available for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request fails there, don't worry as the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.