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हमसे जुड़ें और जानें कि रोमांच चाहने वालों और शौकीनों के लिए हम सर्वश्रेष्ठ ऑनलाइन कैसीनो गंतव्य के रूप में क्यों खड़े हैं।
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Most Asked Questions In The casino games online:
Q1: How to log in after installing the casino games online?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number to complete the login process. Once verified, you won't need a password or email to access the app.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first, check your internet connection and wait for a strong signal to come through. If you still don't receive the OTP, you can try again after some time or seek assistance from the app's support system using live chat.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If your number has changed, send your updated KYC (Know Your Customer) documents to our customer support team via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, and you'll be able to log in and play with ease. This should allow you to access the updated app without any problems.
Most Asked Questions Related To Withdraw In The casino games online:
Q1: What is the minimum withdrawal amount in the casino games online?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are only possible for earned gaming money and not bonus rewards. This means users can redeem their winnings, but not any bonus credits.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details in this app, which includes saving your Aadhaar card, UPI details, and bank information. This will be necessary for a smooth transaction process. Ensuring all details are accurate and up-to-date is crucial for the verification.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within a timeframe of 30 minutes to 3 hours. However, payment delays may occur, requiring users to wait up to 24 hours for resolution.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from gaming cannot be withdrawn by anyone other than yourself. You can withdraw the money you earn from playing games using the bonus amount. However, withdrawal of the bonus amount itself is not allowed.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see why your withdrawal request is failing. If the withdrawal issue persists, the money will be added to your wallet account within 24 hours. If it doesn't happen, you can seek assistance from their customer care centre.