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Most Asked Questions In The casino app:
Q1: How to log in after installing the casino app?
To log in, open the app and enter your registered mobile number to receive a verification OTP. Once verified, you can log in without needing a password or email. This simplified login process allows for easy access.
Q2: What should I do if I am not getting OTP?
To resolve the issue, check your internet connection for a strong signal and wait for it to stabilize. If you still don't receive the OTP after clicking "send," you can reach out to the app's support team via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If your number has changed, submit your updated KYC details to the customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can easily log in and access the updated app. This should allow you to play without any further problems.
Most Asked Questions Related To Withdraw In The casino app:
Q1: What is the minimum withdrawal amount in the casino app?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other available apps. However, only earnings from gaming can be withdrawn, not bonus amounts. Withdrawn funds are limited to your gaming earnings.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhaar card, UPI, and bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays can extend the waiting time to up to 24 hours. This variance in processing time is a result of the app's complex services and payment systems.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, your money will be added to your wallet account within 24 hours. If you still encounter problems, you can contact their care centre for assistance.