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Most Asked Questions In The bigboost casino:
Q1: How to log in after installing the bigboost casino?
To log in, open the app and enter your registered mobile number to receive an OTP for verification. This one-time password will securely authenticate your account without the need for a password or email login. Once verified, you can easily access your account.
Q2: What should I do if I am not getting OTP?
To start, verify your internet connection and ensure you have a strong signal. Click "send OTP" and wait for a few moments, then try again if the OTP doesn't arrive. If you still don't receive the OTP, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If the number has changed, send your updated KYC details to the customer support via email to facilitate account transfer. This will help resolve the issue and shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
Uninstall the app from your device to ensure a clean start. Download the latest version of the app to take advantage of its updated features. Once installed, you can easily log in and enjoy playing the newly updated app.
Most Asked Questions Related To Withdraw In The bigboost casino:
Q1: What is the minimum withdrawal amount in the bigboost casino?
In this app, users can withdraw a minimum amount of Rs. 100, which is higher than other available options. Withdrawals are only possible for earned gaming money, not for collected bonuses. This means users can access their winnings, but not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit your KYC details within the app, including saving your Aadhar card, UPI, and bank account information. This is a necessary step to finalize your account setup.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional delays with payments may require users to wait up to 24 hours. This delay is an isolated issue and does not affect the overall efficiency of the app's primary services.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus can be withdrawn by the individual. This means the bonus itself is non-withdrawable, but winnings from it can be cashed out.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is not showing up, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.