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Most Asked Questions In The betxchange:
Q1: How to log in after installing the betxchange?
To log in, open the app and enter your registered mobile number to receive an OTP, which you'll then verify to access your account. This eliminates the need for a password or email login. You can now log in easily using just your mobile number.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you don't receive the OTP after clicking send, wait for the allotted time to pass. If you still don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your active phone number. If the number has changed, send your updated KYC (Know Your Customer) details to the customer support via email to facilitate account transfer. This will help resolve the login issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, and you'll be able to log in and play smoothly.
Most Asked Questions Related To Withdraw In The betxchange:
Q1: What is the minimum withdrawal amount in the betxchange?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than what's offered in other similar apps. You can only withdraw the money you've earned through gaming, not bonus amounts. This means you can withdraw your genuine winnings, but not any additional rewards or bonus funds.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC (Know Your Customer) details through the app. This includes saving your Aadhaar card, UPI (Unified Payments Interface) information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow for a processing time of 30 minutes to 3 hours. However, payment delays can occur, potentially extending the wait to up to 24 hours. This may be a rare exception to the generally efficient process within the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from gaming can only be used within the gaming platform and cannot be withdrawn. Any winnings earned from playing games with the bonus amount are eligible for withdrawal. This means you can access the money won from gaming, but not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history. If your withdrawal request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer support centre.