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Most Asked Questions In The betting exchange online:
Q1: How to log in after installing the betting exchange online?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number for instant access. This convenient method eliminates the need for passwords or email verification.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for the OTP to arrive. If you don't receive the OTP within the given time, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If your number has changed, please send your updated KYC (Know Your Customer) details to our customer support team via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will ensure you have the most up-to-date version, allowing you to log in and start playing without problems. Once installed, you should be able to access the app without any issues.
Most Asked Questions Related To Withdraw In The betting exchange online:
Q1: What is the minimum withdrawal amount in the betting exchange online?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are limited to actual earnings from gaming activities, excluding any bonus amounts collected. Bonus money cannot be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in this app. This includes saving your Aadhar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, significantly reducing the usual 30-minute timeframe. However, in some cases, payment delays can occur, requiring a wait of up to 24 hours. This delay is an exception rather than the norm.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. It's available for withdrawal once you've earned money by playing games with the bonus amount.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in settings. If your withdrawal request is pending, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.