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Most Asked Questions In The betting exchange app:
Q1: How to log in after installing the betting exchange app?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number, which will securely log you in. This eliminates the need for a password or email login, making it a convenient and straightforward process.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection and wait for a strong signal to ensure a smooth process. You may need to click on "send OTP" again if the first attempt times out, and a proper signal is not received. If you still don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If your number has changed, send your updated KYC details to the customer support via email to assist with transferring your account. This will enable a smooth account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to easily log in and access the updated app. Once updated, you can start playing without any problems.
Most Asked Questions Related To Withdraw In The betting exchange app:
Q1: What is the minimum withdrawal amount in the betting exchange app?
In this app, a minimum withdrawal of Rs. 100 is required, which is a higher amount compared to other apps. Bonus earnings cannot be withdrawn, only the money earned from gaming. This restricts withdrawals to earned gaming revenue, not bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through the app. This includes saving your Aadhaar card, UPI details, and all required bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, but processing times can vary from 30 minutes to 3 hours. However, in some cases, payments may experience delays, requiring a wait of up to 24 hours. This delay is a notable exception to the app's otherwise efficient service.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn by anyone else. Any winnings from games played with the bonus amount can be withdrawn. Earnings from bonus funds are separate from withdrawals from those winnings.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see why your withdrawal request is failing. If the issue persists, rest assured that the money will be added to your wallet account within 24 hours. If it still doesn't, you can reach out to their care centre for assistance.