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Most Asked Questions In The betstarexch casino:
Q1: How to log in after installing the betstarexch casino?
To log in, open the app and enter your registered mobile number. Verify the OTP (One Time Password) received, and you'll be logged in instantly without needing a password or email. This convenient method allows easy access to your account.
Q2: What should I do if I am not getting OTP?
To proceed, first, check your internet connection and wait for a strong signal. If you still don't receive the OTP after clicking "send", you can try again or contact the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If the number has changed, send your KYC details to customer support via email to assist with account transfer. This will help resolve the issue and shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and enjoy the updated app without any problems. This update should provide a smoother gaming experience.
Most Asked Questions Related To Withdraw In The betstarexch casino:
Q1: What is the minimum withdrawal amount in the betstarexch casino?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than in other similar apps. You can only withdraw earnings from gaming activities, not bonus amounts. This means you can cash out the money you've won playing games, but not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in this app. This includes saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, but the entire process can take up to 3 hours or 30 minutes. However, payments may occasionally be delayed, requiring a wait of up to 24 hours. This variance in processing time affects the overall time taken for the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Earnings from playing games with the bonus can be withdrawn. The bonus itself is non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request doesn't appear there, don't worry, the funds should be added to your wallet account within 24 hours. If you experience further issues, contact their care centre for assistance.