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Most Asked Questions In The betstarexch casino:
Q1: How to log in after installing the betstarexch casino?
To log in, open the app and enter your registered mobile number. Next, verify the One-Time Password (OTP) sent to your mobile number to complete the login process. This method eliminates the need for a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, first ensure a strong internet connection is established. If you still encounter issues, wait for the OTP to be sent before reaching out to the support system through live chat. If the OTP doesn't arrive within the specified time, contact the support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If your number has changed, send your updated KYC details to customer support via email to facilitate account transfer. This will help complete the account shift process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the update is installed, you should be able to log in and access the app without any problems. This will ensure you have the most recent features and functionality.
Most Asked Questions Related To Withdraw In The betstarexch casino:
Q1: What is the minimum withdrawal amount in the betstarexch casino?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities, excluding bonus amounts. Users cannot withdraw bonus money, only the money they have earned through gaming.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details in the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, there may be instances where payments are delayed, requiring a wait of up to 24 hours. This delay is an exception to the usual swift processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is being processed. If not, don't worry as the funds should be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.