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Most Asked Questions In The betstarexch app:
Q1: How to log in after installing the betstarexch app?
To log in, open the app and enter your registered mobile number. Once entered, verify the OTP (one-time password) sent to your number. This simplified login process eliminates the need for a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection to ensure a strong signal. If you don't receive the OTP after clicking send, wait for the allotted time before seeking assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If your number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help complete the account update process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download and install the latest version of the app. You should now be able to log in and play without any problems.
Most Asked Questions Related To Withdraw In The betstarexch app:
Q1: What is the minimum withdrawal amount in the betstarexch app?
In this app, the minimum withdrawal amount is Rs. 100, which is higher compared to other apps. Withdrawals are only possible for earnings from gaming activities, not for bonus amounts. This means you can receive your winnings from gaming, but not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details within the app, including saving your Aadhar card, UPI, and bank information. This will ensure a smooth and secure experience. Saving these details is a mandatory step in the process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait time of up to 24 hours. This delay is a temporary exception to the otherwise efficient process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn for personal use. Any winnings earned from playing with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to confirm if your withdrawal request is failing. If it's failing, don't worry, the money should be added to your wallet account within 24 hours. If it doesn't, you can contact their care centre for assistance.