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Most Asked Questions In The betstarexch app:
Q1: How to log in after installing the betstarexch app?
To access the app, enter your registered mobile number and verify the OTP (one-time password) sent to your number. This will log you in securely without needing a password or email. You can now easily log in using this convenient and password-free method.
Q2: What should I do if I am not getting OTP?
To proceed, first ensure you have a stable internet connection. Wait for a strong signal to appear, then click on send OTP and wait for the time to pass. If the OTP doesn't arrive, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If the number has changed, update your correct KYC details in the customer support system via email to facilitate account transfer. This will help you shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device. Once uninstalled, download the latest version of the app, which should be available for download. After installing the updated app, you can log in and continue playing.
Most Asked Questions Related To Withdraw In The betstarexch app:
Q1: What is the minimum withdrawal amount in the betstarexch app?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, and bonus amounts cannot be withdrawn. This allows users to cash out their winnings, but not any additional rewards or incentives.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved in the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, allowing the process to complete within 30 minutes to 3 hours. However, occasional delays can occur, particularly with payments, which may take up to 24 hours to be processed. This delay can extend the overall processing time beyond the initial range.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone other than the gamer. Any winnings earned using the bonus can be withdrawn by the gamer.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if the withdrawal request is failing. If it's failing, don't worry - the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.