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Most Asked Questions In The bdg lottery:
Q1: How to log in after installing the bdg lottery?
To log in, open the app and enter your registered mobile number. Then, verify the One-Time Password (OTP) sent to your number to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection and wait for a strong signal to appear. If you still don't receive an OTP after clicking "send," you can try contacting the app's support through live chat.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the active phone number associated with it. If the number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and play the updated app easily.
Most Asked Questions Related To Withdraw In The bdg lottery:
Q1: What is the minimum withdrawal amount in the bdg lottery?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming activities, not bonus money. This means you can only redeem the money you've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhar card, UPI, and storing your bank details securely.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process payments within a timeframe of 30 minutes to 3 hours. However, occasional delays can occur, resulting in a wait of up to 24 hours for payment processing to be completed.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds are non-withdrawable and can only be used for gaming purposes. Any winnings earned while playing with the bonus amount are withdrawable. You can withdraw the actual winnings, but not the initial bonus.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if the withdrawal request is failing. If it is, don't worry as the money will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from the care centre.