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Most Asked Questions In The 1win casino:
Q1: How to log in after installing the 1win casino?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your phone to complete the login process. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check that your internet connection is stable and strong. Click "send OTP" and wait for the code to arrive, giving it sufficient time to do so. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in securely, use the same active mobile number associated with your account. If your number has changed, provide your updated KYC details to the customer support via email to facilitate a smooth account transfer. This will help complete the account shifting process efficiently.
Q4: You are getting blackout and the app is not opening?
You need to uninstall the app from your device. Then, download the latest version of the app, and you'll be able to log in and start playing again. This update should resolve any issues you were experiencing.
Most Asked Questions Related To Withdraw In The 1win casino:
Q1: What is the minimum withdrawal amount in the 1win casino?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for the money earned from gaming, not the bonus amounts collected. The withdrawn funds are the actual earnings from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in the app, which includes saving your Aadhaar card, UPI, and bank details. This will ensure a smooth and secure onboarding process. Failing to do so may hinder further progress.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, payment delays may occur, requiring a wait of up to 24 hours. This delay can affect the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned while playing with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to ensure your withdrawal request is processed. If it's not showing, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.