1ace

Product Name

Price: ₹15.29

We understand the importance of seamless transactions, so we provide a variety of secure deposit and withdrawal methods, including credit cards, e-wallets, bank transfers, and even cryptocurrency options. Our dedicated customer service team is available 24/7 to assist you with any questions or concerns, ensuring your experience remains smooth and enjoyable.

Most Asked Questions In The 1ace:

Q1: How to log in after installing the 1ace?

To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your mobile number to securely log in. With this method, you won't need a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal and wait for the send OTP option to become available. If you don't receive the OTP within the given time, try contacting the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to our customer support through email to facilitate a smooth account transfer. This will help update your account information.

Q4: You are getting blackout and the app is not opening?

Uninstall the app from your device to resolve the issue. Download the latest version of the app from the store to ensure you have the most up-to-date version. Once installed, you should be able to log in and start playing without problems.

Most Asked Questions Related To Withdraw In The 1ace:

Q1: What is the minimum withdrawal amount in the 1ace?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earning from gaming and not bonus money. This means you can only withdraw the money you've earned through actual gameplay.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit your KYC details in this app, which includes saving your Aadhaar card, UPI details, and all relevant bank information. This will ensure a smooth and secure onboarding process.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services streamline the process, typically taking between 30 minutes to 3 hours. However, payment processing may sometimes be delayed, requiring users to wait up to 24 hours. This delay in payment can extend the overall completion time of the process.

Q4: Why is the bonus balance not being withdrawn?

The bonus money earned through gaming can only be used within the gaming platform and cannot be withdrawn. It can be withdrawn, however, if it has been earned by playing games with the bonus amount itself. This means you can withdraw any winnings from games played with the bonus, but the bonus itself remains non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their customer care centre for further assistance.