1ace

Product Name

Price: ₹36.66

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Most Asked Questions In The 1ace:

Q1: How to log in after installing the 1ace?

To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your mobile number, which will automatically log you in. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal to ensure a smooth process. If you don't receive the OTP within the given time, use the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

If you're unable to log in, try using your active phone number. If your number has changed, send your updated KYC details to customer support via email to facilitate account transfer. This will help resolve the login issue and update your account information.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once the update is installed, you should be able to log in and start playing. This should fix any problems and ensure a smooth gaming experience.

Most Asked Questions Related To Withdraw In The 1ace:

Q1: What is the minimum withdrawal amount in the 1ace?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities, excluding bonus amounts. Users cannot withdraw bonus money, only the money they've earned through gameplay.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all required KYC details are completed and submitted within the app. This includes saving your Aadhar card, UPI, and bank details. Completing these steps is necessary for further use of the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring users to wait up to 24 hours for resolution.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn. This distinction prevents bonus money from being accessed separately from winnings.

Q5: Withdraw failed, money did not come, what should I do?

To troubleshoot the issue, go to your settings and check your transaction history. If your withdrawal request isn't showing, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.