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Most Asked Questions In The 12 bet:
Q1: How to log in after installing the 12 bet?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number, and you'll be logged in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal. If you're still experiencing issues, click on send OTP and wait, or else you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details via email to the customer support system to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app, which should resolve the problem and allow you to log in and play seamlessly. After reinstalling, you should be able to access the app without any issues.
Most Asked Questions Related To Withdraw In The 12 bet:
Q1: What is the minimum withdrawal amount in the 12 bet?
In this app, users can withdraw a minimum of Rs. 100, which is a higher minimum withdrawal amount compared to other apps. Withdrawals are only allowed for earnings from gaming activities, not for bonus funds. This means users can cash out their actual gaming winnings, but not any promotional bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details. Completing these steps will facilitate a smooth and secure experience within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, in some cases, payments may be delayed, requiring a wait of up to 24 hours. This variation in processing time is a consideration when using the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is being processed. If the request is failing, don't worry as the money will be added to your wallet account within 24 hours. If this doesn't happen, you can contact their care centre for assistance.