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Most Asked Questions In The 1 ace casino:
Q1: How to log in after installing the 1 ace casino?
To log in, open the app and enter your registered mobile number to receive a verification OTP. Verify the OTP to authenticate your account. Once verified, you can log in instantly without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you still don't receive the OTP after a reasonable time, try contacting the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If the number has changed, send your updated KYC details to our customer support team via email to facilitate account transfer. This will help complete the account shift process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the updated app seamlessly. Once reinstalled, you can start playing without any further problems.
Most Asked Questions Related To Withdraw In The 1 ace casino:
Q1: What is the minimum withdrawal amount in the 1 ace casino?
In this app, the minimum withdrawal amount is Rs. 100, a higher threshold compared to other apps. Withdrawals are only allowed on earned gaming funds and not on bonus amounts collected. This means users can only withdraw money they've earned through gaming activities, not rewards or bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, you must save your Aadhar card, UPI, and all bank details in this app. This requires you to have completed and submitted your Know Your Customer (KYC) details. A thorough KYC verification is necessary for a seamless experience in the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, payments may sometimes be delayed, requiring a wait of up to 24 hours in such cases. This variation in processing time is an exception to the generally quick service provided by the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from using the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your settings and check your transaction history to see if your withdrawal request is failing. If the issue persists, the money will be added to your wallet account within 24 hours. If you still encounter a problem, you can reach out to their care centre for further assistance.